We're here to support our customers, employees, and community
We hope you are doing well during this time of uncertainty, as many
states have or are issuing orders requiring the closure of businesses
that are not “critical enterprises” or that do not support “critical
infrastructure.” Because the Department of Homeland Security has
designated transportation equipment manufacturing to be part of the
nation’s Critical Manufacturing Sector, HDL intends to remain open to
support our customers who in turn are keeping America moving during this
time. We feel a responsibility to be able to continue to fulfill the
role we serve in supporting critical infrastructure throughout this
COVID-19 pandemic. We want to ensure you experience as little disruption
as possible and receive as much help as you need.
Supporting Our Customers
Heavy Duty Lighting (HDL) and its customers are directly involved
with the manufacture and/or distribution of commercial, over-the-road
trucks parts, which are vital to supporting the country’s increasingly
stressed supply chain. Our parts are used in trucks that help deliver
critical lifesaving and life-sustaining medicine, food, and other
essential items to hospitals, first responders, and the general public.
We manufacture and distribute parts for vehicles that are critical for
the agricultural and construction industries and other essential
transportation needs. HDL is a vital supplier to large manufacturing
companies as well hundreds of other fleets and parts distributors across
the US who fall within that category.
As businesses and communities across the country take drastic steps
to help contain the novel coronavirus, we understand our customers are
balancing the health of their customers and employees with that of their
business. HDL wants you to know we're here to support you! Our current
inventory levels and staffing are good and we do not anticipate any
major supply issues at this time. However, we encourage you to be
prepared during this time by shoring up your stocking levels as well as
implementing stringent forecasting plans to help mitigate any unforeseen
supply chain delays. Please do not hesitate to reach out to us directly
so we can partner with you in your efforts to meet your customer’s
We are standing by to help in any way we can. If you have any
questions or concerns, do not hesitate to call us at 877.238.0008 Monday
– Friday 7 a.m. to 3:30 p.m. PST or email us anytime at
Supporting Our Employees
One of our guiding principles is to entrust employees with the
authority to deliver outstanding customer service. An integral part of
this principle includes providing additional support for our employees
during this current environment, including:
- Providing work-from-home opportunities to our employees where available.
- Practicing social distancing and providing alternate physical work locations.
- Increased cleaning and sanitation measures for all workspaces.
- Canceling all corporate travel, and events, and increasing teleconference and video conference communications.
- Implemented enhanced measures for safe interaction and communication with vendors, shipping companies and customers.
Supporting Our Community
In this time of great need, we are looking for ways to help others in
our community. During the COVID-19 crisis, HDL will be donating a
portion of its profits to our medical service providers in the form of
much needed medical supplies such as N95 and surgical masks. We plan to
continue doing whatever we can to support and help keep safe those who
are risking their lives on the front line to fight this pandemic.
Please keep yourself, your families and your co-workers safe! We are in this together.